Legal information

Website disclaimer

The information contained in this website is for general information purposes only. The information is provided by Viv Bowra Consulting Ltd and while I endeavour to keep the information up to date and correct, I make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. In no event will I be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Viv Bowra Consulting Ltd. I have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, Viv Bowra Consulting Ltd takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond my control.

Terms and Conditions

These terms and conditions pertaining to Viv Bowra Consulting Ltd. They are divided into four parts:

1 – Use of our website
2 – Coaching
3 – Bookings (Training, workshops, speeches, consultations, etc)
4 – Online Courses

These Terms and Conditions were last updated on 6 August 2020.

PART ONE: USE OF OUR WEBSITE

1. Acceptance of Terms and Conditions of Use of Website

1.1 By accessing any part of the site, you shall be deemed to have accepted these Terms and Conditions of use in full. If you do not accept these Terms and Conditions of Use in full, you must leave the site immediately.

1.2 We reserve the right to change or update these Terms and Conditions of Use from time to time without prior notice. Revised Terms and Conditions of Use will be published on this site and we will make commercially reasonable efforts to notify registered users of any significant changes that affect your rights by email.

1.3 You may not use spiders, robots, data mining techniques or other automated devices or programs to catalogue, download or otherwise reproduce, store or distribute content available on the site.  Further, you may not use any such automated means to manipulate the site or attempt to exceed the limited authorisation and access granted to you under these Terms and Conditions or disrupt the site or any other user’s use of the site, including, without limitation, via means of overloading, “flooding”, “mailbombing” or “crashing” the site or circumventing security or user authentication measures.  you may not frame portions of the site within another web site or establish links from any other web site to any page of the site other than the home page.   you may not resell use of, or access to, the site to any third party.

2. Copyright and Other Intellectual Property Rights

2.1 Viv Bowra Consulting Ltd are the exclusive owners of all copy, software, graphics, designs and all copyrights, trademarks and other intellectual property or proprietary rights contained on or used in connection with the site. Your use of the site grants no rights to you in relation to copyright, trademarks or other of our intellectual property rights or the intellectual property rights of third parties.

2.2 You may not, without limitation, copy, reproduce, republish, download, post, broadcast, record, transmit, commercially exploit, communicate to the public, or otherwise use the content included in or provided via the site except for your own personal, non-commercial use or where we expressly give you a right to do so on a case-by-case basis. Subject to the above, you may download insubstantial excerpts of this content to your hard disk for the purpose of viewing it provided that no more than one copy of any information is made. Viv Bowra Consulting Ltd does curate content from open (free) resources like YouTube or online articles. We make no claim to own this content and use it purely to expand the knowledge of our students. We never willingly use paid content sources from other providers. Curating content is best practice for Learning and Development Professionals and we will refer to open source content in most of our online solutions.

3. Information on the site

3.1 We are constantly seeking to improve the site and its content, and we may therefore change any aspect of the site, its content or services, including the availability of any suppliers, features, information, database or content.

4. Limitation of Liability

4.1 WHILST WE WILL USE ALL REASONABLE ENDEAVOURS TO CORRECT ANY ERRORS OR OMISSIONS AS SOON AS PRACTICABLE ONCE THEY HAVE BEEN BROUGHT TO OUR ATTENTION, WE DO NOT WARRANT THAT THE SITE WILL BE AVAILABLE UNINTERRUPTED AND IN A FULLY OPERATING CONDITION NOR THAT THE INFORMATION ON AND PROVIDED VIA THE SITE WILL BE FREE FROM ERRORS OR OMISSIONS.

4.2 Access to this site and its contents may be suspended temporarily and without notice in the case of system failure, necessary maintenance or repair or for reasons beyond our control.

4.3 Save that nothing in this paragraph 4 shall restrict your statutory rights (including your right to receive a reasonable standard of service) all content and services on this site are provided on an ‘as is’ and ‘as available’ basis. We do not make any representations or give any warranties in respect of the site or its content, including, without limitation, any advice including health or other advice and information given (on a personal or general basis) and statements made by advertisers on the site. Please note that any opinions, views or advice expressed by guests, contributors, advisers or visitors to the site or other Registered Users (as the case may be) does not necessarily represent our own. Any decisions or action taken by you on the basis of information provided on or via the site is at your sole discretion and risk and you should obtain individual professional advice where necessary. Further, the site may contain typographical errors and you agree that we shall not be bound by any such errors.

4.4 We do not give any warranty as to the accuracy, suitability, reliability, completeness, performance, satisfactory quality, fitness for a particular purpose, or freedom from viruses, or other harmful programs of the content contained in or accessed through this site.

4.5 From time to time, this site includes hyperlinks to websites operated by third parties (including in relation to the sale of goods and services offered via the site). Such hyperlinks are provided for your reference and convenience only. We do not control such websites and are not responsible for their contents. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators. In particular, you acknowledge that we will not be a party to any transaction or contract with a third party that you may enter into and that We shall have no liability to you in respect of any such transaction, whether arising in contract, tort, under statute or otherwise.

4.6 We will not be liable for any damages, including direct, indirect, special, exemplary or consequential losses, any lost profits, lost data, cost of cover, or any punitive damages and whether in contract, tort (including negligence) or otherwise, arising in connection with a breach of these Terms and Conditions of Use by you or another Registered User or visitor to the site. Where we are liable for direct loss this will be limited to a maximum of the total price of the products or services acquired or provided via the site in respect of which a claim is made or the sum of £10 whichever is the lesser.

5. Denial of Access

5.1 In addition to any right or remedy that may be available to us under these Terms and Conditions or applicable law, we reserve the right to suspend, restrict or terminate your access to the site at any time without notice for any reason. In addition, we may refer any information on illegal activities, including your identity, to the proper authorities.

6. Competitions, Offers and Prize Draws

6.1 Each competition, offer or other promotional features available through this site may have specific terms and conditions. you will need to read and accept these before making a submission.

7. Data Processing and Privacy

7.1 For details on Our data processing activities and your rights in relation to same, please see Our Privacy Policy.

8. Disputes; governing law.

8.1 You hereby waive all rights to trial in any action or proceeding instituted in connection with the site or these terms and conditions. Any controversy or claim arising out of or relating to the site or these terms of use shall be settled by binding arbitration in accordance with the commercial arbitration rules. Any such controversy or claim shall be arbitrated on an individual basis and shall not be consolidated in any arbitration with any claim or controversy of any other party. The arbitration shall be conducted in England. Either party may refer the complaint or dispute for mediation by a party appointed under the rules of the Centre for Effective Dispute Resolution (CEDR)

8.2 Any claims asserted by you in connection with the site must be asserted in writing to us within one (1) year of the date such claim first arose, or such claim is forever waived by you.  Each claim shall be adjudicated individually, and you agree not to combine your claim with the claim of any third party.

9. General

9.1 We shall not be liable for any failure for any suspension, or termination of access to the site or any content arising out of a force majeure event. A force majeure event shall include, without limitation, failure of infrastructure, government intervention, wars, civil commotion, hijacking, fire, flood, accident, storm, strikes, lockouts, terrorist attacks, or industrial action affecting us or our suppliers, cyber-attack or other malicious acts of third parties or any other cause beyond our reasonable control.

9.2 If any of these Terms and Conditions of Use are determined to be illegal, invalid or otherwise unenforceable by reason of law then to the extent and within the jurisdiction in which that term is illegal, invalid or unenforceable, it shall be severed and deleted from these terms and the remaining terms shall survive, remain in full force and effect and continue to be binding and enforceable.

9.3 The failure by us to partially or fully exercise any rights or the waiver of any breach of these Terms and Conditions by you, shall not prevent a subsequent exercise of such right by s or be deemed a waiver by us of any subsequent breach by you of the same or any other term of these Terms and Conditions.  Our rights and remedies under these Terms and Conditions shall be cumulative, and the exercise of any such right or remedy shall not limit Our right to exercise any other right or remedy.

9.4 These terms shall be governed by and interpreted in accordance with the laws of England. For any matters which are not subject to arbitration as set forth in these Terms and Conditions and/or in connection with the entering of any judgment on an arbitration award in connection with these Terms and Conditions, shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9.5 If you have any questions or complaints regarding the service, then you can contact us by e-mailing: viv@vivbowra.com

PART TWO:  BOOKINGS
Bookings are any paid interaction between Viv Bowra Consulting Ltd and a client. These include (but are not exclusive to):
‍
Courses
Speaking engagements
Workshops
Consultations
‍
Booking are confirmed by email. If you haven’t received a confirmation email within 24 hours of booking do please let us know.

Payment
‍All charges for bookings are subject to VAT and due on booking or within 30 days of invoice.

Cancellations
MBTI reports: As soon as MBTI reports are requested, refunds are not possible.
Any form of non-attendance on a course is considered a cancellation. If you cancel a confirmed place or full booking on or for one of our courses a fee is payable as follows:
‍
Notice                                       % Payable
More than 14 days                    0%
Less than 14 days                     50%
Less than 10 days                     100%

(Please note these are not business days. These are actual days).
If we cancel a course any fees you have paid will be refunded in full or you can transfer to another date at no extra charge; the choice is yours.
‍
You may cancel a booking by email to viv@vivbowra.com

Changes
Viv Bowra Consulting Ltd reserves the right to make changes and improvements to the content of any of its public courses at any time without notice.

Privacy Policy

Last Updated AUGUST 2020
VIV BOWRA CONSULTING LTD

Who are we
Viv Bowra Consulting is a Learning consultancy for professionals to increase personal performance. We can be contacted via these contact details:

Email: viv@vivbowra.com

Why do we collect and use your personal information
‍We collect and use your personal information in order for us to manage your enquiry and provide you with information about our products/services that you have enquired about. We also use your data so you can interact with our online services.

What happens if I do not provide my personal information
‍We need your personal information in order to provide you information about our products/services. If we do not collect your personal information, we will not be able to provide our services to you.
‍
How we protect your information
‍Your data is securely password protected and securely held on a server. Our website server is protected and regularly scanned for malware and viruses. We do not store any credit/debit card details.

Who will we share your personal information with
‍We will not pass your personal information onto any third parties.

How long will we store your personal information
‍We will store your personal information for up to three months if you do not decide to proceed with our services and do not opt-in to receive marketing information from us. If you do become a customer/client of ours, we will store your data for up to one year from the date of the latest purchase of our services or communication with you. If you do choose to opt into our marketing, we will continue to contact you via email until you opt out. All of our emails contain an unsubscribe link.

What are your rights in relation to your personal information
‍Right to access You have the right to request copies of the personal information we hold about you at any time.

Right to rectification You have the right to request that we correct any inaccurate personal information we hold about you.

Right to erasure You have the right to request that we delete your personal information from our records. Please note that we will not be able to delete your personal information whilst we are still providing our services to you. We will be able to delete your personal information once you cancel the service or once the service is completed.

Right to restrict processing You have the right to request that we restrict how we use your personal information.

Right to object You have the right to object to the collection and use of your personal information at any time.

Right to data portability You have the right to obtain a copy of your personal information in a legible and compatible format such as Excel or Word.

Right to withdraw consent You have the right to withdraw your consent for us to use your personal information to send marketing information to you. Each marketing email that we send you will include a link which you can follow to opt-out of future marketing.

How can I exercise my rights in relation to my personal information
‍You can exercise all of your rights by contacting us on any of the above contact details.

How do I lodge a complaint about the use of my personal information
‍You can lodge a complaint with us directly by contacting us on one of the above contact details. You also have the right to lodge a complaint directly with the Information Commissioner’s Office (ICO). The ICO are the regulator who makes sure that we use your personal information in a lawful way. You can lodge a complaint with the ICO by following this link https://ico.org.uk/concerns/ or calling the ICO on 0303 123 1113.